Distribution Agent – Ellenwood, GA, USA

Job Expired

Job Overview

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Scope of position:

Oversee and Execute all aspect of our key account while offering world-class service.


  • Act as a mentor to new team members and  displayed ability to work independently with minimal supervision
  • Be a role model for all team members and support them with their daily issues.
  • Support the Managers/Supervisors in the following areas: Staffing, Vacation request
  • Allocate workload within the team to ensure smooth operations during peak activity or staff absence.


  • Perform all operations in compliance with the Expeditors Operational Process Standards
  • Coordinate daily workflow and manage expectations.
  • Assigns duties and examines work for exactness, neatness, and conformance to policies.
  • Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders
  • Allocate orders for the day. Set and hold the team accountable to daily expectations.
  • Audit Small pack and Retail orders to ensure accuracy.
  • Act as a liaison between the warehouse and the customer.
  • Follow up on all errors. Investigation, Review, disciplinary action if necessary, report to customer.
  • Coordinate special last minute request with transportation, operations, and management.
  • Day to day department supervision to ensure compliance with internal policies and local regulations
  • Timely review of operational reports
  • Maintains equipment and assigned areas in a neat, clean, and orderly fashion.
  • Completes Annual Physical inventory and Monthly cycle counts.


  • Support the manager and/or the sales department where needed:
  • Consistent communication with the customer
  • Understand the customer’s needs and plan around their request.
  • Report customer feedback to management, including any signs of customer dissatisfaction.


  • Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
  • Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.


  • Proactively promote the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.


  • Actively take part and promote productivity tools (e.g. process management)
  • Be open to implementing new system changes and enhancements with your team.
  • Use system/process improvements and share new suggestions.
  • Set the tone for a positive working environment within the team.


  • Expeditors company policies and procedures
  • A good understanding of Expeditors’ products, services and systems
  • Strong market and competition knowledge
  • Knowledge of inventory management



  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Good Microsoft Office skills (Excel, Word etc.).
  • Pro-active, strong organizational skills.
  • Fluent in operational English, both oral and written


  • Emotional resilience
  • Self-reflecting and open to feedback
  • Role model of integrity and pride for all employees


Training Requirements:

  • Meet company standards of 52 hours training per year, including as needed management/leadership training


Education and Experience:

  • Education (preferred level) high school degree
  • 2 years related experience and/or training; or equivalent combination of education and experience.

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • This job has expired!
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