DHL Global Forwarding (USA)

Director, Business Development & Key Account Management – Los Angeles, California, United States

Job Expired

Job Overview

Director, Business Development & Key Account Management – Los Angeles, San Francisco locations

We have an outstanding career opportunity for a Director, Business Development & Key Account Management in the Engineering & Manufacturing Sector. The role executes DGF’s global and regional sector strategy on a country level (as aligned with global sector structure).  This position manages relationships with our largest customers (as the customer point of contact on a country level); it wins, retains and develops Strategic Customers; and it plans and manages accounts.

Specific Responsibilities:

  • Manages relationship of a defined number of large and customers and prospects in a particular sector (serves as primary contact for the customer.
    Seeks and prospects for new large customer targets to win new customers
  • Ensures that activities are aligned with global/regional sector strategy
  • Delivers the regional and/or country customer budget by maintaining a healthy pipeline, good contractual performance and proactive thinking
  • Works on regional customer initiatives and  implements global customer business plan
  • Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA’s & SOP’s)

Your skills and experience

  • Typically requires BS/BA in related discipline and 8-11 years of experience in related field or MS/MA and generally 5-7 years of experience in related field.
  • 3-5 years logistics industry experience and experience in selling in competitive markets
  • Good communication and presentation skills
  • High degree of self-confidence, initiative and commitment
  • PC literate, excellent organizational, communication incl. telephone and writing skills
  • This job has expired!
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DHL Global Forwarding (USA)