Customs Specialist – Buffalo – USA

Essential duties & responsibilities

• Process customs entries and all other related government agency interfaces that may apply
• Meet service level requirements in accordance to the client standard operating procedure (SOP)
• Meet entry preparation and submission requirements based on client SOP, product service level and/or country and government agency requirements
• Prioritize work based on estimated time of arrival (ETA), product service level, workflow processes, last free day and transportation mode
• Classify entry per client SOP, Parts Database, and/or direction from licensed customs broker/classification specialist
• Enter required shipment data and customs data into the brokerage system
• Proactively work with government agencies and customs authorities to resolve issues

Supervisory responsibilities

• The entry writer may fill the position of a lead in a brokerage group.
• They may manage dispatchers, documentation personnel and others as necessary to complete the customs entry process.

Qualifications

• Ability to work with minimal supervision
• Detail oriented, organized and able to effectively manage multiple priorities
• Effective interpersonal skills and ability to communicate both orally and in writing
• Working knowledge of OGA’s – FDA, FCC, USDA, FWS, etc.
• High level of customer service
• Familiarity with customs regulations

Computer Skills

• Intermediate skills in Microsoft Outlook, Word and Excel
• Ability to adapt to new software easily

Education / Experience

• 3-5 years experience working as an entry writer
• License Customs Broker (preferred but not required)

Language Skills

• Must be able to read, write, and speak English fluently
• Excellent verbal and written communication skills a must