Customs Specialist – Buffalo – USA

Job Overview

Essential duties & responsibilities

  • Process customs entries and all other related government agency interfaces that may apply
  • Meet service level requirements in accordance to the client standard operating procedure (SOP)
  • Meet entry preparation and submission requirements based on client SOP, product service level and/or country and government agency requirements
  • Prioritize work based on estimated time of arrival (ETA), product service level, workflow processes, last free day and transportation mode
  • Classify entry per client SOP, Parts Database, and/or direction from licensed customs broker/classification specialist
  • Enter required shipment data and customs data into the brokerage system
  • Proactively work with government agencies and customs authorities to resolve issues

Supervisory responsibilities

  • The entry writer may fill the position of a lead in a brokerage group.
  • They may manage dispatchers, documentation personnel and others as necessary to complete the customs entry process.


  • Ability to work with minimal supervision
  • Detail oriented, organized and able to effectively manage multiple priorities
  • Effective interpersonal skills and ability to communicate both orally and in writing
  • Working knowledge of OGA’s – FDA, FCC, USDA, FWS, etc.
  • High level of customer service
  • Familiarity with customs regulations
Computer Skills
  • Intermediate skills in Microsoft Outlook, Word and Excel
  • Ability to adapt to new software easily
Education / Experience
  • 3-5 years experience working as an entry writer
  • License Customs Broker (preferred but not required)
Language Skills
  • Must be able to read, write, and speak English fluently
  • Excellent verbal and written communication skills a must

More Information

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