“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
As a Fortune 500 company, Expeditors employs more than 17,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
We believe our employees are our greatest competitive advantage, by focusing on our values and culture we make Expeditors’ greatest competitive advantage in global supply chain services.
“You’d be surprised how far we’ll go for you.”
Job Description
Scope of the position:
To proactively ensure import department meets the highest standards of import customs compliance.
Major Duties and Responsibilities:
Compliance
Prevent late files/payments by ensuring proper use of the statement management reports.
Monitor filing of Triennial Status Reports and fees; pay annual permit fee, as directed by CHQ.
Ensure Employee reporting is handled in accordance with 19 CFR 111.28 through the Branch ER Contact.
Assist in the enforcement of Expeditors’ Brokerage Operational Process Standards, policies and procedures.
Review all Powers of Attorney received by the branch for validity, and review attached Importer Questionnaire for completeness; upload valid POA and Importer Questionnaire into the POA Tool.
Internal Reviews and Monitoring
Conduct daily reviews via IDMA (Import Daily Monitoring Application) in accordance with Expeditors’ Import Daily Monitoring Program. Derive training topics from results.
Monitor customs rejections (3461 and 7501) in a spreadsheet format. Report results to the U.S. and Canada Customs Compliance Manager in the annual Self-Audit. Derive training topics from results.
Complete annual Self-Audit, as administered by CHQ.
Conduct 361 reviews
Assist Branch Compliance Manager with ensuring the all monitoring reports are reviewed timely.
Information
Ensure that branch employees are kept up to date on Customs and OGA related developments. Read daily publications of Broker Power’s International Trade Today, CSMS Messages from CBP, local customs publications (eg. Pipelines, Public Bulletins, etc.). Visit customs and OGA websites on a regular basis. Ensure familiarity with Customs’ Informed Compliance Publications.
Maintain current editions of required reference materials. These materials include 19 CFR, local Customs Pipelines or Bulletins, HTSUSA, Customs Info, Explanatory Notes.
Meet with Customs on a regular basis; establish relationship and obtain feedback regarding branch standing with local Customs. Communicate with Customs and Other Government Agencies regarding compliance issues as needed.
Meet regularly with export Customs compliance counterpart.
Post Entry
Ensure proper and timely filing of PSCs, protests, petitions, supplemental duty tenders, etc., in accordance with regulatory, OPS and CHQ guidelines.
Report all penalties and liquidated damages to U.S. and Canada Compliance Manager.
Manage all post entry activities, from start to finish, using PEAR.
Ensure proper handling/monitoring of all TIB entries. Notify clients of a TIB status at least three times during the course of a bond. Use the form letter provided in OPS Manual.
Training
Prepare and hold training sessions on a regular basis for entry personnel. Topics should be based on the following:
Issues apparent on customs reject spreadsheet
Problems discovered during the daily reviews (IDMA)
New customs/OGA developments and procedures
Assist entry personnel with compliance-related questions and issues.
Sales/Marketing
Support sales staff and import manager in new business development, as needed.
Qualifications
Customs Broker’s License (preferred but not initially required). If the position is granted without the license, the employee must attempt the brokers exam within one year of hire.
3 years industry experience
Strong analytical ability
Strong working knowledge of CFIT and Expeditors’ import applications
Proficiency in the following software products:
MS Office – Word, Excel, Access, Power Point
Customs business understanding; current customs environment
Strong understanding of 19 CFR (Parts 1 – 199) and the HTSUSA
Customer service skills to deal with branch personnel and external customers; ability to work effectively across all levels of an organization interfacing with supervisors, peers and clients
Organizational skills to manage multiple tasks to completion simultaneously
Research skills, problem solving and follow-up skills
Ability to relate to clients, Customs and other government officials, and employees at all levels
Hands-on knowledge of Operational Process Standards desk procedures
Ability to articulate clearly through written and oral presentation
Additional Information
Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
Shift: Monday – Friday > 2 year commitment required
Salary: Negotiable
Relocation expenses/support is not offered for this position.
