“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
As a Fortune 500 company, Expeditors employs more than 17,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
We believe our employees are our greatest competitive advantage, by focusing on our values and culture we make Expeditors’ greatest competitive advantage in global supply chain services.
“You’d be surprised how far we’ll go for you.”
Scope of the position:
- To proactively ensure import department meets the highest standards of import customs compliance.
Major Duties and Responsibilities:
- Prevent late files/payments by ensuring proper use of the statement management reports.
- Monitor filing of Triennial Status Reports and fees; pay annual permit fee, as directed by CHQ.
- Ensure Employee reporting is handled in accordance with 19 CFR 111.28 through the Branch ER Contact.
- Assist in the enforcement of Expeditors’ Brokerage Operational Process Standards, policies and procedures.
- Review all Powers of Attorney received by the branch for validity, and review attached Importer Questionnaire for completeness; upload valid POA and Importer Questionnaire into the POA Tool.
Internal Reviews and Monitoring
- Conduct daily reviews via IDMA (Import Daily Monitoring Application) in accordance with Expeditors’ Import Daily Monitoring Program. Derive training topics from results.
- Monitor customs rejections (3461 and 7501) in a spreadsheet format. Report results to the U.S. and Canada Customs Compliance Manager in the annual Self-Audit. Derive training topics from results.
- Complete annual Self-Audit, as administered by CHQ.
- Conduct 361 reviews
- Assist Branch Compliance Manager with ensuring the all monitoring reports are reviewed timely.
- Ensure that branch employees are kept up to date on Customs and OGA related developments. Read daily publications of Broker Power’s International Trade Today, CSMS Messages from CBP, local customs publications (eg. Pipelines, Public Bulletins, etc.). Visit customs and OGA websites on a regular basis. Ensure familiarity with Customs’ Informed Compliance Publications.
- Maintain current editions of required reference materials. These materials include 19 CFR, local Customs Pipelines or Bulletins, HTSUSA, Customs Info, Explanatory Notes.
- Meet with Customs on a regular basis; establish relationship and obtain feedback regarding branch standing with local Customs. Communicate with Customs and Other Government Agencies regarding compliance issues as needed.
- Attend monthly Brokerage/Compliance Managers’ Conference Calls.
- Meet regularly with export Customs compliance counterpart.
- Ensure proper and timely filing of PSCs, protests, petitions, supplemental duty tenders, etc., in accordance with regulatory, OPS and CHQ guidelines.
- Report all penalties and liquidated damages to U.S. and Canada Compliance Manager.
- Manage all post entry activities, from start to finish, using PEAR.
- Ensure proper handling/monitoring of all TIB entries. Notify clients of a TIB status at least three times during the course of a bond. Use the form letter provided in OPS Manual.
- Prepare and hold training sessions on a regular basis for entry personnel. Topics should be based on the following:
- Issues apparent on customs reject spreadsheet
- Problems discovered during the daily reviews (IDMA)
- New customs/OGA developments and procedures
- Assist entry personnel with compliance-related questions and issues.
- Support sales staff and import manager in new business development, as needed.
- Customs Broker’s License (preferred but not initially required). If the position is granted without the license, the employee must attempt the brokers exam within one year of hire.
- 3 years industry experience
- Strong analytical ability
- Strong working knowledge of CFIT and Expeditors’ import applications
- Proficiency in the following software products:
- MS Office – Word, Excel, Access, Power Point
- Customs business understanding; current customs environment
- Strong understanding of 19 CFR (Parts 1 – 199) and the HTSUSA
- Customer service skills to deal with branch personnel and external customers; ability to work effectively across all levels of an organization interfacing with supervisors, peers and clients
- Organizational skills to manage multiple tasks to completion simultaneously
- Research skills, problem solving and follow-up skills
- Ability to relate to clients, Customs and other government officials, and employees at all levels
- Hands-on knowledge of Operational Process Standards desk procedures
- Ability to articulate clearly through written and oral presentation
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
Shift: Monday – Friday > 2 year commitment required
Relocation expenses/support is not offered for this position.