Customs Controller – Operations Assistant – Manchester, UK

Job Overview

Inland Customs Centre Control Tower Operator

DSV Road is recruiting for the role of ICC Control Tower Operator, overseeing all International Import, Export & UK Domestic Inbound & Outbound transport movements for our Depot in Wythenshawe. The role will include ETSF (Customs) Clearance.

Post EU membership, DSV Road depots will act as Inland Customs Centre’s upon Import and Export. Shipments destined for, or arrived from, within the EU will require Customs Clearance to be processed before Transport can be arranged.

The applicant must have good financial awareness, organized and punctual, good knowledge of the road freight industry and previous experience in vehicle slot management and Gatehouse booking in procedures.

We are looking for a person who can add extra quality to our already highly skilled planning team and be able come up with alternative solutions to challenges and problems whilst at the same time work under pressure.

Main purpose of Job:

The ICC Control Tower Operator will oversee all inbound and outbound vehicle movements in line with a pre-advised Slot Management Schedule. They will also be required to co-ordinate the customs clearance between the Customer and internal DSV operations. This will involve the use of IT to interface with HMRC systems and monitor the clearance status of shipments.

They will provide release notifications to enable cargo to be delivered either outbound on Export or for Import Delivery. They will ensure all HMRC documents are prepared correctly and that the depots receive clear instruction on cargo when it is released.

· Co-ordinate with Market/ Warehouse re final loaded cargo status.

· Production of customs T-form transit documents with correct destinations

· Driver dispatch of all paperwork incl. CMRs T-forms for Export loads

· Notification for shipping line of Safety and Security Declaration

· Send Pre Advice to overseas partner (outside of normal office hours)

· Manage T-form discharge process for ICC

· Entry of shipment data into CNS/Destn8 system for UK customs clearance

· Maintaining records of clearance, being organised and accurate with all systems are essential requirements.

Key Requirements:

· Excellent IT skills

· Experience in the Logistics Industry

· Desirable to have experience with Impatex / Descartes software for Customs clearance

· Good communication skills with colleagues and external customers

· Preferably some knowledge of Customs processes or systems

· Ensure legislative compliance in all areas.

· Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.

· Prepare correct documentation to the Warehouse/Haulage/Distribution/Shipping department for loading/offloading cargo to vehicles, in a timely manner,

· Maintain awareness of and follow transport (and H.M. Customs) regulations, where relevant, to conform to all statutory requirements.

What we can offer you:

· A role in a successful, dynamic company

· Be a part of a strong team of performance driven colleagues

· Competitive salary

· Great future career prospects for advancement

· A professional working environment

Start date: ASAP

Hours: Rotating shift pattern, 6am-2pm, 2pm-10pm, 10pm-6am

Reference ID: Wythenshawe ICC

Job Types: Full-time, Permanent

Salary: Up to £28,000.00 per year


  • Customs: 1 year (Preferred)
  • Import/Export: 1 year (Preferred)
  • Transport/Logistics: 1 year (Preferred)

Work remotely:

  • No
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