Customs Clearance Operator – NEW ROLE
Up to £24k pa depending on experience
Member of Employee Ownership Trust (EOT) – Annual Bonus (Tax-Free) for Employees
Training & Development Opportunities
Based in Lichfield (WS14 9DT) although currently working from home/remotely
Espace Europe specialises in the movement of freight to and from Europe. We currently have vacancies in our newly-established Customs Consortium. This department will carry out the new EU customs requirements needed from 1st January 2021.
We would ideally like the successful candidate to have some knowledge of customs and European freight forwarding. This is a great opportunity for somebody looking for career development / change of direction. They would be joining the only Employee Owned freight / logistics company in the U.K.
The Role: Our Customs Clearance Operators will be required to liaise closely with our Operations team to ensure all relevant customs documents have been generated and I.T systems (both internal and external) are updated in a timely manner.
Operational : Declarations will need to be completed accurately within the required time frames, escalating any issues to their line manager.
Customer Service : Providing excellent customer service and keeping customers advised on declaration completion and confirming VAT and duty payments to customers when required. Spotting and reacting to any customs issues that might cause delay to a shipment.
Administration: All VAT and duty invoices to be generated in our freight management system and emailed to customers.
About you:You will be a self-starter with high levels of motivation to do a great job. Some knowledge of customs is required (basic entries into CHIEF) Knowledge of the NCTS, CFSP systems would be advantageous.
Working for an Employee Owned business requires its co-owners to be team players. Strong communication and organisational skills will be needed as will an ability to prioritise and manage high work loads at times. Attention to detail is a must as is the requirement to deliver excellent customer service.
Our Company values are PURE; Professionalism, Unity, Respectfulness and Enthusiasm. Although customs experience is desirable, candidates who can demonstrate these qualities will be of interest to us too.
If you feel you have what it takes to fulfil this role, please apply to our HR Consultant through this advert with your CV and a covering letter stating why you think we should invite you for interview. Please also state your current salary or salary requirements.