UPS USA

Customs Brokerage Rep – Champlain – USA

Job Overview

The Customs Brokerage Representative II responsibilities include but are not limited to the following
  • Preparation of customs entries and forwarding freight to designated locations.
  • This may involve interface with international and domestic carriers, overseas offices, and importers.
  • Prepare Customs entries and follow-up with the clearance process on all entries prepared.
  • Communicate documentation discrepancies to client and supervisor.
  • Coordinate freight delivery to designated locations.
  • Resolve finance and accounting reconciliation exchange issues.
  • Responsible for filing entries to customs via GBS-CM in a timely and accurate manner.
  • Responsibilities may include scanning entries into the SDIS system meeting allotted and sensitive time requirements.
  • Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases.
  • Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved.
  • Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
  • Establish and maintain client relationships.
  • All other task as assigned by supervisor and or manager.
  • Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account.

Minimum Requirements

  • At least two years of customer service, general office, or data entry experience.
  • High School diploma or equivalent
  • Proficiency in Microsoft Office
  • Accurate and rapid data entry
  • Strong attention to detail
  • Excellent verbal and written communications skills
  • Proven organizational skills
  • Ability to multi-task.
  • Team oriented player
  • The ability to project a professional image to the customer and to represent UPS SCS in a positive manner.
  • US Customs Classification and BOSS (program) experience is desirable.

More Information

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