Customs Brokerage Manager – Lancaster – USA

Job Overview


An experienced and skilled Customs Manager will assist with the management of custom and corporate compliance across the entire company, ensuring that all processes are correctly adhered to deliver the highest level of customer service and client satisfaction. The Customs Manager will assist customers with the application process, ensuring that they offer area expertise advice to assist with the progression of applications.

Duties & Responsibilities

  • Manage both customs and trade compliance across the company, ensuring that all global regulations are understood.
  • Responsible for determining Customs classifications and regulatory requirements (licenses, certificates, etc.)
  • Ensure the highest compliance levels for all customs and government agency requirements across all staff and teams.
  • Oversee entry auditing and reporting results and recommendations for improvement.
  • Ensure that company’s controls, policies, procedures, processes, and applications are all understood by the team and implemented accordingly.
  • Ensure that all internal audits are being completed and actioned as per client requirements.
  • Provide ongoing training to keep up with changing trade compliance policies, this will involve attending seminars and conferences.
  • Perform due diligence checks on new customers when required to do so.
  • Ensure all customer authorizations are valid and kept up to date.
  • Manage the company’s interface using customs authorities.
  • Assist in the implementation and control of new legislations, which will be issued from HMRC.
  • Assist customers with their AEO/Applications.

Educational background / Work experience

  • Bachelor’s degree in logistics, international relations, legal studies, or a related field.

Skills & Competencies

  • Excellent understanding of International Trade, Compliance and Customs regulations
  • Knowledge of BIS/ECO/EAR/ITAR regulations.
  • Previous exposure to the development of business policies and process governance within an international business
  • Previous experience in working alongside international government agencies
  • An excellent knowledge of export and import controls is essential for this role.
  • AEO application experience would be beneficial for this role.
  • Adept with Microsoft Office Suite (Outlook, Excel, Word, etc.)

More Information

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