The primary duty of the Customs Broker is to classify imported goods, perform entry writing and entry submissions electronically with United States Customs & Border Protection as well as assisting with various project-based tasks. Work with clients to establish detailed profiles and procedures that properly represent clients’ import processes. Communicate changes in regulations, Customs, and other government agency procedures to clients. Alert clients to special areas of concern or to potential problems in the import process. Perform all duties correctly, cost-efficiently, in compliance with Company standards.
Role & responsibilities
- Classify imported items and determine appropriate import duties.
- Maintain a high level of expertise in all areas of U.S. Customs regulations, including customs clearance processes, classification and valuation.
- Initiate and develop written procedures, as assigned, for handling each account served by the team, including billing, classifications, valuation rules, schedule of fees, Customs correspondence, and any other related information.
- Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence.
- Analyse and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S Customs and Partner Government Agencies (PGA).
Communicate with Customs or other PGA’s, clients, coworkers, and supervisors in a clear, concise, and timely manner.
- Provide excellent and timely customer service, under the limited supervision and advice of the department Supervisor or Manager, by proactively informing clients of the status of shipments and referring clients to a higher-level authority when questions are beyond scope of responsibility.
- May identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within assigned scope of responsibility.
- Adhere to all company policies, procedures, and guidelines, such as the Code of Conduct, assigned work schedules, and attendance requirements.
- Perform other duties as assigned.
- Actively improve knowledge of U.S. Customs Regulations regarding Customs Brokers and the Customs clearance process, classification and valuation rules through self-study, regular review of trade publications, and attendance at all approved external seminars and at applicable courses and seminars presented or assigned by the Company.
Qualifications & requirements
Education and Experience
- High school diploma or equivalent.
- Proficient in Microsoft Office Suite programs
- A minimum of 1 year of customs entry writing experience
- Knowledge of the USHTS
- Knowledge of CargoWise (preferred but not required)
- Payment frequency ▵ Annual
- Salary currency ▵ USD
- Job town/city ▵ Iselin