Expeditors, USA

Customer Service/ Operations Agent – Carson – USA

Job Overview

Position Overview

  • This position will support the movement of freight by managing daily truck operations from Carson, CA to Expeditors’ North American network of offices/warehouses.
  • This position is located within a warehouse facility and will primarily be computer work with some interaction with freight as needed.
  • The position will require phone and email communication with Expeditors employees, trucking companies, and other strategic service providers.

Typical Daily Tasks & Responsibilities

  • Coordinate the loading and recovery of cargo
  • Prepare paperwork for the transfer of freight within the network including load manifests and bills of lading.
  • Manage system updates.
  • Identify potential operational delays and capacity constraints in the ground network.
  • Record system delays and perform root analysis as necessary.
  • As needed examine freight for damage or exceptions


Required Qualifications
  • High School Degree or equivalent required
  • Must be legally authorized to work in the United States
  • Must not require future sponsorship for employment Visa
  • Fluent in English, both written and verbal
  • Must have the ability to work overtime in support of the department’s needs
  • Must be able to commute to the city of Carson, CA
  • Comfortable with numbers and basic mathematical skills
Desired Qualifications
  • Good computer skills (Word, Excel, and familiarity with PowerPoint)
  • Ability to prioritize throughout the workday while remaining focused and organized to meet critical deadlines
  • Ability to work independently and in a collaborative team environment
  • Written, verbal, and interpersonal communication skills
  • Has a demonstrated strong work ethic, and reliability
  • Undergraduate Degree preferred
  • Experience in warehousing or freight terminal experience preferred
  • Familiar with 10-key

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

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Expeditors, USA

The Global Logistics Company