Our commitment to you begins on day one with our dynamic and comprehensive onboarding program. This interactive training jumpstarts your knowledge of our company and industry, helps you excel here and ensures your proficiency in our systems and processes. The training is a mix of activities, self-guided learning, as well as in-office coaching and mentoring. You will come out of this experience ready to be a part of our success and a high performing member of the team.
Here, you have the flexibility to create a career that works with your life. Not to mention a collaborative, welcoming culture, inclusive employee resource groups, virtual happy hours, networking events… We could go on and on!
Can you go with the flow?
The ever-changing nature of this global pandemic means our work model is constantly evolving. No surprise, right? The one certainty here at C.H. Robinson is that your health and safety are our top priority. With offices around the globe, we continuously monitor guidelines and protocols to protect your wellbeing, and the wellbeing of your family and community.
Long-term, this position offers you the flexibility to work remotely 1-2 days per week, and your recruiting team will fill you in on details for your exact position and location in the meantime, depending on the current situation.
We recognize life’s not all about work. That’s why our hybrid work model gives you the flexibility to create a career that works with your personal and professional goals.
On your next adventure, you’ll
Build and develop relationships with customers to ensure continued partnership
Communicate shipment updates proactively and accurately ensuring a customer centric approach
Analyse customer inquiries and provide quality and timely insights and updates to your customers
Proactively identify opportunities to improve operational efficiency
Respond to customers with a sense of urgency to provide an excellent customer experience
Leverage C.H. Robinson’s global technology platform, Navisphere, to generate reports, analyse load data and exceed customer expectations
Network internally with Account Management, Operations, and Capacity teams
You’re a great fit if you have
High School Diploma or GED equivalent
Previous Customer Engagement Experience
Ability to travel up to 5% (domestically)
Even better if you
Value a diverse and inclusive work environment
Have basic proficiency in Microsoft Office Suite of Programs
Display attention to detail, accuracy, and problem solving
Exhibit demonstrated negotiation, collaboration, and influencing skills
Hold a Bachelor’s Degree from an accredited college or university
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Two medical plans (including a High Deductible Health Plan)
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid and floating holidays
Paid time off (PTO)
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
