C.H. Robinson

Customer Account Specialist – Plainfield – USA

Job Overview

On your next adventure, you’ll

  • Build and develop relationships with customers to ensure continued partnership
  • Communicate shipment updates proactively and accurately ensuring a customer centric approach
  • Analyse customer inquiries and provide quality and timely insights and updates to your customers
  • Proactively identify opportunities to improve operational efficiency
  • Respond to customers with a sense of urgency to provide an excellent customer experience
  • Leverage C.H. Robinson’s global technology platform, Navisphere, to generate reports, analyze load data and exceed customer expectations
  • Network internally with Account Management, Operations, and Capacity teams

You’re a great fit if you have

  • High School Diploma or GED equivalent
  • Previous Customer Engagement Experience
  • Ability to travel up to 5% (domestically)

Even better if you

  • Value a diverse and inclusive work environment
  • Have basic proficiency in Microsoft Office Suite of Programs
  • Display attention to detail, accuracy, and problem solving
  • Exhibit demonstrated negotiation, collaboration, and influencing skills
  • Hold a Bachelor’s Degree from an accredited college or university

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Two medical plans (including a High Deductible Health Plan)
  • Prescription drug coverage
  • Enhanced Fertility benefits
  • Flexible Spending Accounts
  • Health Savings Account (including employer contribution)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid and floating holidays
  • Paid time off (PTO)
  • Paid parental leave
  • Paid time off to volunteer in your community
  • Charitable Giving Match Program
  • 401(k) with 6% company matching
  • Employee Stock Purchase Plan
  • Plus a broad range of career development, networking, and team-building opportunities

More Information

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C.H. Robinson

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