Forwarding Jobs Recruitment Division

Container Operations Assistant

Job Overview

  • Salary offer ▵ DOE
Job TitleContainer Operations Assistant
Responsible toContainer Operations Manager
Responsible forNone
Purpose of RoleOffer a best in class customer experience through service excellence to achieve company targets


Duties and responsibilities ·         To be the point of contact for all customer queries on container restitution for CEL Service

·         Attentive to all detail

·         Responding to customer enquires about container restitution

·         Booking containers into restitution locations

·         Arranging container drop off fees and issuing to the billing department

·         Responsibility for knowledge base through training and self-development

·         Any other reasonable request



Knowledge, skills and experience·         Exceptional customer service skills for both internal and external customers

·         An effective communicator both written and verbally

·         Basic MS Suite skills

·         Excellent telephone manner

·         Highly organized in order to achieve goals in a timely manner


Key behaviors·         Personable and professional

·         Positive and engaging outlook

·         Self-motivated and able to develop ideas independently

·         Able to thrive in a fast-paced environment

·         Organized and able to priorities work load appropriately

·         To have a result focused mindset, with a drive to achieve and succeed

·         Team player

·         Willing to learn new skills

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Forwarding Jobs Recruitment Division

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