DHL Global Forwarding (USA)

Brokerage Import Coordinator – Moline – USA

Job Overview

Key Responsibilities

  • Effectively support data gathering efforts required for projects.
  • Achieve a basic level of knowledge on principals of HTS classification by participating in a DHL Basic Classification Training curriculum conducted by DHL’s Import Compliance team.
  • Respond to and resolve issues pertaining to customs entry submissions
  • Manage updates to the customer’s parts catalog and ensure those updates are also updated within our systems
  • Analyse and action exception report to identify missing/incomplete information
  • Provide key customer with instruction on data element requirements for imports in order to ensure timely and compliant entry processing.
  • Provide support and guidance for other US classification issues and projects as they arise including support for the key customer classification provider
  • Support the key customer’s U.S. Import Compliance/Free Trade Agreements and other Duty Reduction programs
  • Support the US Assist entry reporting process
  • Participate and contribute ideas and information on import compliance team conference calls.

Skills / Requirements

  • Previous experience in Customs Brokerage/Import preferred
  • Ability to interpret data and translate into actionable recommendations to improve processes/KPIs
  • Strong customer service skills
  • Excellent computer skills, especially in MS products including Excel, PowerPoint & Word
  • Strong communication skills
  • Ability to work in a fast-paced environment

More Information

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DHL Global Forwarding (USA)