C.H. Robinson

Associate Operations Coordinator – Eden Prairie – USA

Job Overview

On Your Next Adventure, You’ll

  • Manage shipment lifecycles by creating and activating shipments, building and assigning loads, scheduling, tracking and tracing orders, and documenting events and invoices
  • Master and leverage C.H. Robinson’s global technology platform, Navisphere, to validate and ensure the accuracy of load data
  • Foster meaningful connections with customers via phone and computer interaction 7-8 hours per day
  • Provide open, timely communication to ensure that customers know they’re your priority every step of the way
  • Monitor task boards and assigned email accounts to respond to customer and carrier requests

You’re a Great Fit If You Have

  • High school degree or GED equivalent
  • Previous customer service experience
  • Ability to work evenings and weekends

Even Better If You

  • Thrive in a diverse and inclusive work environment
  • Have basic proficiency in Microsoft Office Suite of programs
  • Present professional communication, prioritization, and time management skills
  • Hold prior work experience that required attention to detail and accuracy
  • Earned a bachelor’s degree or continued education
  • Can multitask while focusing on quality, efficiency, and customer service
  • Enjoy working in a fast-paced environment that values teamwork and camaraderie
  • Are tech-savvy or learn new software quickly

Benefits

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Two medical plans (including a High Deductible Health Plan)
  • Prescription drug coverage
  • Enhanced Fertility benefits
  • Flexible Spending Accounts
  • Health Savings Account (including employer contribution)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid and floating holidays
  • Paid time off (PTO)
  • Paid parental leave
  • Paid time off to volunteer in your community
  • Charitable Giving Match Program
  • 401(k) with 6% company matching
  • Employee Stock Purchase Plan
  • Plus a broad range of career development, networking, and team-building opportunities

More Information

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C.H. Robinson

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