C.H. Robinson

Associate Operations Coordinator – Eden Prairie – USA

Job Overview

On Your Next Adventure, You’ll

  • Manage shipment lifecycles by creating and activating shipments, building and assigning loads, scheduling, tracking and tracing orders, and documenting events and invoices
  • Master and leverage C.H. Robinson’s global technology platform, Navisphere, to validate and ensure the accuracy of load data
  • Foster meaningful connections with customers via phone and computer interaction 7-8 hours per day
  • Provide open, timely communication to ensure that customers know they’re your priority every step of the way
  • Monitor task boards and assigned email accounts to respond to customer and carrier requests

You’re a Great Fit If You Have

  • High school degree or GED equivalent
  • Previous customer service experience
  • Ability to work evenings and weekends

Even Better If You

  • Thrive in a diverse and inclusive work environment
  • Have basic proficiency in Microsoft Office Suite of programs
  • Present professional communication, prioritization, and time management skills
  • Hold prior work experience that required attention to detail and accuracy
  • Earned a bachelor’s degree or continued education
  • Can multitask while focusing on quality, efficiency, and customer service
  • Enjoy working in a fast-paced environment that values teamwork and camaraderie
  • Are tech-savvy or learn new software quickly

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Two medical plans (including a High Deductible Health Plan)
  • Prescription drug coverage
  • Enhanced Fertility benefits
  • Flexible Spending Accounts
  • Health Savings Account (including employer contribution)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid and floating holidays
  • Paid time off (PTO)
  • Paid parental leave
  • Paid time off to volunteer in your community
  • Charitable Giving Match Program
  • 401(k) with 6% company matching
  • Employee Stock Purchase Plan
  • Plus a broad range of career development, networking, and team-building opportunities

More Information

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C.H. Robinson

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