XPO Logistics

Assistant Senior Manager – Santa Fe Springs – USA

Job Overview

What you’ll do on a typical day

  • Assist in supervising all employees reporting to the Service Centre, including tracking and auditing employees’ hours, handling payroll issues and personnel changes, administering corrective action and monitoring the coaching, training and development of your staff
  • Lead the Service Centre when the Service Centre Manager is not onsite
  • Assist in managing and directing inbound, city and outbound freight operations, including FAC operations if applicable
  • Assist in planning daily staffing needs to ensure freight is delivered and picked up in a timely manner
  • Partner with sales team to help grow revenue at the Service Centre
  • Provide clear and frequent information to all employees about Service Centre productivity and company policies and procedures
  • Analyse, monitor and implement all opportunities to cut costs and improve efficiencies; maintain clean and safe working conditions of the facility and equipment
  • Comply with all applicable laws/regulations, as well as all company policies/procedures
  • Route proper documentation and oversee procedure control for hazardous material shipments
  • Identify opportunities for improvement and execute action plans to increase efficiencies

What you need to succeed at XPO

At a minimum, you’ll need
  • At least 5 years of LTL freight management and/or service centre management experience
  • Thorough knowledge of and experience with the Less-than-Truckload (LTL) industry, transportation rules and regulations, OSHA standards, hazardous materials regulations, NMFC and Tariff rules, and company policies and procedures
  • Experience with Microsoft Office
  • A valid driver’s license
  • Availability to work a variety of shifts, including days, evenings, nights and weekends; travel as needed
It’d be great if you also have
  • Bachelor’s degree, 5 years of related work experience or equivalent military experience
  • Experience with process improvement and the use of Lean and/or Six Sigma
  • Forklift experience
  • Demonstrated ability to prioritize work with excellent organizational skills
  • Strong interpersonal and management skills; ability to effectively lead, coach and influence employees
  • Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience
This job requires the ability to
  • Lift up to 50 lbs. frequently and greater than 75 lbs. occasionally
  • Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
  • Work outdoors in inclement weather
  • Walk and stand for extended periods of time on a loading dock that is not climate-controlled and may be slippery
  • Be open to potentially relocating geographic areas for career advancement.

More Information

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XPO Logistics

We provide pivotal supply chain solutions to the most successful companies in the world