DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF’s logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html.
This position will be based at our Salt Lake City, UT location.
- Prepare spot price quotations for branch air export / import departments upon request
- Process AWB’s for both exports and imports
- Help resolve operational issues
- Ensure accurate and efficient freight process flow
- Cross support between Exports and Imports
- Coordinate and negotiate rates with contracted vendors
- Ensure accurate and timely billing
- Participate in client meetings to grow and nurture client relationships
- Ensure proper compliance and regulatory guidelines are followed at all times
- Strive to be a team player and work with the team to meet KPI targets as per company standards
- Monitor shipment reports to ensure customer satisfaction
Skills / Requirements:
- 4+ years’ experience with Air Freight operations, strong preference to freight forwarding industry
- TSA regulations and guidelines experience strongly preferred
- CargoWise (CW1) experience is a plus
- DG/Hazmat experience is a plus
- HS Diploma or GED required
- Strong customer service skills (internal and external)
- Ability to communicate effectively, both verbally and in writing
- Familiar Microsoft Office skills (Outlook, Word, Excel, and PowerPoint)
- Strong computer skills and the ability to adapt to new operating systems.
- Ability to work independently in both day to day tasks, as well as problem-solving
WHY JOIN our DHL team?
At DHL, you will be part of a strong team that respects its’ employees, society, and environment. You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL. We offer benefits and programs to help you manage your time at and away at work to achieve a healthy work/life balance. DHL offers highly competitive compensation, incentive, and bonus plans.
In addition, DHL offers the following:
- Paid time off: Holiday, Float Holiday, Vacation, and Sick
- Medical, Prescription, Dental, and Vision plans
- 401K plan with a match
- Employee Discount plan
- Tuition Assistance Plan
As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL. We will always enable you to take on responsibility and encourage your growth, personally and professionally.
We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:
- The largest global network with more than ~30,000 passionate employees
- The most efficient processes and fastest response times
- The best solutions and best customer service
Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility