DHL Global Forwarding (USA)

Airfreight Manager – Brisbane, California, United States

Job Overview

We have an exciting opportunity for an Airfreight Manager to oversee timely and accurate movement of air export/ import shipments and documentation.This position will be based at our San Francisco, CA (SFO) facility.

Key Responsibilities

  • Responsible for Air Freight product profitability including continuous improvement processes to increase efficiencies, reduces waste, and improve performance to our customers
  • Supervises staff, responsible for hiring, coaching, training, and developing staff.
  • Maintains employee records and completes yearly employee performance reviews
  • Assists in annual budget preparation for area of responsibility
  • Responsible for the accuracy of invoices, bills of lading, shipping statements, and the achievement of key performance indicators (KPIs)
  • Leads related vendors to ensure the highest level of service is achieved as well as assists and answers customer inquiries and other related customer service functions
  • Supervise and control ground cost margins and prepares monthly activity / revenue reports.
  • Prepares and provides customers and overseas offices with rate quotations

Skills / Qualifications

  • 6+ years’ experience in airfreight freight forwarding required
  • 3+ years’ airfreight leadership experience required, export leadership preferred
  • CargoWise software experience preferred
  • Strong Microsoft Office skills (Outlook, Word, Excel, and Power Point)
  • Strong leadership, communication, and presentation skills
  • BA/BS preferred
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DHL Global Forwarding (USA)