Hellman Logistics

Airfreight Import Team Leader – Carson, CA

Job Overview

The Airfreight Import Team Leader will coach the product team under the general supervision of the Supervisor or Manager. The Team Leader will support operating efficiency, with a specific focus on productivity and quality.


  • Initiates the shipment processing and confirms the destination leg routing and tracking events
  • Ensures that customers are properly setup in company CRM system (i.e. POA, credit application, customer billing profiles…etc)
  • Sets up estimated cost and revenue charges based on customer quotations or established contract rates
  • Sends customer pre-alerts after confirmed arrival at the final port of discharge
  • Ensures that all commercial documentation required for import customs clearance purposes are available and coordinates with both external and internal parties in case of discrepancies
  • Pays terminal charges and confirms AMS information and customs clearance status
  • Schedules and monitors airport transfers and request delivery to the final consignee
  • Creates broker arrival notices for internal or external broker
  • Completes customer and intercompany billing as well as coordinates billing discrepancies
  • Archives all shipment related documents
  • Contributes to implementation of department procedures to maximize productivity
  • Assigns tasks as required to internal departments
  • Confirms the availability and validity of customer spot or contract rates including routing and directs all rate inquiries to the pricing department when applicable
  • Monitors, assigns, and ensures the resolution of any accounts payable issues within area of responsibility
  • Identifies and communicates potential customer leads to Sales
  • Performs credit check prior to arranging transportation
  • Monitors, assigns, and ensures the resolution of any accounts payable issues within area of responsibility
  • Ensures all assigned employees are trained, certified, and re-certified periodically
  • Performs other duties as assigned
  • Create work instructions and communicate to the rest of the team
  • Perform regular audits of files and share findings with the team and with management
  • Review current processes to identify gaps and opportunities for improvements
  • Assist managemnt in egular review of the daily GP report
  • Monitors the Daily Dashboards and assists in daily work distribution


This position supervises employees and may supervise temporary employees from time to time based on projects.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Preferred to have either an Associate’s Degree (A.A.) from a two-year college or Bachelor’s Degree or equivalent combination of education and work experience will be considered in lieu of educational requirement
  • High School Diploma or GED required
  • Minimum five years of experience in the airfreight import role required
  • Completion of any industry related course is an asset
Apply for this job

The leading job board for the global freight industry.

Looking for a role?

Follow us