The Pricing Coordinator will respond to pricing requests for global forwarding services from the C.H. Robinson commercial network.
Principal Accountabilities
Manage, complete, and respond to daily pricing requests in accordance with assigned due dates or service level agreements for new and existing customers in a specific mode, product, or trade lane
Ensure compliance with operational policies prior to pricing business (examples include validating the commodity is not in violation of our restricted/prohibited commodities policy, identifying embargoed countries)
Provide notes on every pricing activity logging how the pricing was compiled to effectively communicate that information to relevant operations staff upon award
Monitor and report back to management monthly progress towards assigned goals and KPIs
Communicate and develop rapport with stakeholders at CHRW network offices with the goal of constantly having the most up-to-date pricing for accessorial charges. This is essential to being able to provide door to door pricing immediately when required by the customer
Collaborate with management and peers to identify best practices to provide continuous improvement in the quality of pricing activities and trends that lead to more favorable win ratios
Other duties as assigned
Qualifications
Required
High school diploma or GED
Experience working with MS Office; including Word, Excel and Outlook
Demonstrated communication, prioritization and time management skills
Preferred
One to three years previous global forwarding operations, customer service, and/or pricing experience
Ability to multi-task and demonstrate attention to detail and accuracy
Bachelor’s degree from an accredited college or university or equivalent experience
Equal Opportunity and Affirmative Action Employer
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Two medical plans (including a High Deductible Health Plan)
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid and floating holidays
Paid time off (PTO)
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Why Do You Belong at C.H. Robinson?
Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.
