Are you known for your ability to coordinate customs clearance activities? Are you passionate about supervising the daily operations of imported / exported shipments? If so, we have an opportunity that would allow you to manage a department focused on providing excellent customer service through timely and accurate shipment processing, while maintaining compliance with government regulations and company policies.
What are you going to do?
- Develop and provide excellent service to internal and external customers at all times.
- Ensure independent service commitments of CEVA import clients are met and that compliant declarations are made to U.S. Customs and related regulatory groups.
- Serve as interface with Customs and other Federal Agencies to ensure compliance with all pertinent laws and regulations.
- Review and reconcile all management and financial reports for department.
- Review profitability and growth of department regularly with operations.
- Work with operations to establish business plan and goals for department.
- Oversee computation of duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations.
- Supervise the preparation of U.S. Customs Documentation prepared on in-house systems of all assigned services staff; communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays.
- Oversee pre-alerts daily to determine whether freight is arriving as expected, and documents are received within the time standards specified.
- Coordinate timely clearance and delivery of cargo based on company and customer service commitment standards; communicate with customers to ensure proper handling of goods, and keep customers advised of changes in regulations, tariff and bonding requirements.
- Examine documents to ensure compliance with federal and foreign regulations governing the shipment, receipt and documentation of products.
- Establish, monitor, and revise policies, procedures and service standards for customs clearance operations, and write procedures for the handling of each account.
- Oversee and monitor team performance – verify accuracy of tasks, provide training and conduct annual performance reviews, providing feedback for improvement.
WHAT ARE WE LOOKING FOR?
- Education and Experience: High School Diploma or GED, Bachelor’s Degree in Transportation, Logistics or Supply Chain Management or an equivalent combination of work experience and completion of the LDP Program preferred; Minimum four years related experience; Supervisory experience preferred.
- Credentials: Professional certification may be required in some areas; Knowledgeable in Export Administration, Department of Commerce, and Consularization regulations, Uniform Custom Practice 500 (UCP 500), and recordkeeping; Knowledge of NATA, Free Trade Agreements, CTPAT, additional tariff requirements, OGA’s, ACH, and all other related trade legislation, rules, and regulations.
- Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
- Characteristics: Ability to apply and assist with communicating laws, rules, and regulations in areas of assignment; Ability to write reports, business correspondence, and procedure manuals and gather and analyze documents skillfully. Capable of monitoring overall processes, information and operations.
- Payment frequency ▵ Annual
- Salary currency ▵ USD
- Job town/city ▵ San Leandro