DHL Global Forwarding (USA)

Air Import Manager – Grapevine – USA

Job Overview

Key Responsibilities

  • Manages, oversees, and performs leadership tasks to direct and control activities performed to effectively manage the end to end Air Freight Import department
  • Assigning specific duties to employees as required.
  • Ensuring all employees are fully trained in all aspects of the Air Import operations as well as cross-trained in other areas when possible.
  • Oversee the customer rate quote process
  • Ensure customer profiles are accurate and updates
  • Respond to customer inquiries and other related customer service functions
  • Ensure continuous improvement processes to increase efficiencies, reduces waste and improve performance to our customers

Skills / Requirements

  • 3+ years Airfreight Import experience in the freight forwarding industry required
  • 1+ years’ leadership experience required
  • Experience using CargoWise software is a plus
  • Temperature-controlled, perishable, DG / Hazmat experience a plus
  • Experience with P&L (Profit and Loss) statements and management a plus
  • Experience working in a unionized environment a plus
  • Proficient using Microsoft Office Suite
  • Highly developed interpersonal and leadership skills.
  • Understands basic managerial approaches for work direction, motivation, and disciplinary action
  • Excellent customer service skills

More Information

Apply for this job
Share this job

DHL Global Forwarding (USA)