DHL Global Forwarding (USA)

Air Import Gateway Manager – Torrance – USA

Job Overview

Key Responsibilities

  • Creation, evaluation and optimization of the workflow processes for the Air Import Gateway Department and its responsibilities
  • Identifies training needs & opportunities  to develop a highly skilled functional department
  • Establishment of department structure according to local gateway market requirements (Staffing, Schedule & Coverage)
  • Leading the Air Import Gateway to achieve the Global and Regional Key Performance Indicator (KPI)
  • Establishes highest level of Data Quality within the DGF operating systems by educating & training according to Best Practices/SOP’s
  • Subject Matter Expert of the required operating systems (CargoWise 1, LNC, FRP & FSI 3)
  • Review, creation and optimization of the current internal cargo handling (Warehouse Transfers)
  • Leading Carrier and Ground Handler relationship according to the DGF Preferred & Strategic Carrier Program (Commercial Carrier & Charter)
  • Collaboration and supports the Vendor Management Program (Line Hauls)
  • Carrier Performance Reviews
  • Optimization of the Regional and HUB Line Haul program enabling market/pricing competitiveness (LTL, FTL, Line Haul Schedule)
  • Relationship and collaborations with departments within the Region
  • Communication and Alignment with overseas offices on Key Trade Lanes

Skills / Requirements

  • 6+ years Freight Forwarding airfreight experience required
  • 1+ years of supervisory or management experience strongly preferred
  • Airfreight Import experience strongly preferred
  • Competent using Cargowise software preferred
  • BS/BA degree preferred
  • Functionally competent with MS Office
  • Strong, applicable problem solving /analytical skills and demonstrated Organizational Skills
  • High Level Leadership Skills (communication, motivation and interpersonal skills)
  • Demonstrates strong communication capabilities

Our VisionThe Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

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DHL Global Forwarding (USA)

FORWARDING EXPERTS WITH GLOBAL REACH & LOCAL KNOWLEDGE