Air Import Agent – Brisbane, CA, USA

Job Expired

Job Overview

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Scope of Position:

Ensure the proper and timely movement of freight and information, while providing an exceptional customer service within the Air Import department.

Major Duties and Responsibilities:

  • Ensure accurate and timely data entry into our operating system
  • Ensure timely delivery and billing of freight to customers for Import shipments
  • Interact with our customers in arranging their international shipments, meeting customer service standards thus maintaining a strong relationship with them
  • Meet compliance at all times to regulations, including internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements
  • Understand department process flow and constantly look for areas to improve efficiency
  • Accurate and timely billing


  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
  • Understanding of air documentation process
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word, PowerPoint)
  • IATA certification (preferred)

Reporting Structure:

  • Air Import Lead Agent, Air Import Supervisor, Air Import Manager

Peer Positions:

  • Ocean Import Agent, Transcon Agent

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

  • This job has expired!
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