DHL Global Forwarding (USA)

Air Export Specialist – Romulus – USA

Job Overview

Key Responsibilities

  • Coordinate and ensure timely bookings with airline on customer behalf
  • Prepares export documentation, including entry into computer operations program, in accordance to country requirements
  • Preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, AWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer
  • Compliant filing of AES (automated export system) with US customs
  • Responsible for timely completion of export documents and coordinate with both customer,  warehouse, airlines, gateway operations, and dispatch for timely movement of cargo
  • Ongoing communication with customer and overseas offices in regards to shipment movement
  • Follow-up with airline to keep track of departure information and updates
  • Responsible for file level profitability
  • Audit charges for accuracy prior to sending to accounting for payment
  • Confirm payment responsibility (depending on terms) and audit credit status if needed
  • Ensure customer profiles are accurate and updated
  • Other duties as assigned

Skills / Requirements

  • Exceptional customer service skills
  • Detail oriented and strong follow-up skills
  • Proficient with Microsoft office (Word, Excel, Outlook) preferred
  • Minimum of 2 years of Logistics  / Freight forwarding industry experience preferred
  • Logis Air / Cargo Wise systems knowledge is a plus
  • Hazmat certification is a plus

We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:

  • The largest global network with more than ~30,000 passionate employees
  • The most efficient processes and fastest response times
  • The best solutions and best customer service

Our VisionThe Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

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DHL Global Forwarding (USA)