Air Export Specialist – Charlotte – USA

Key Responsibilities

• Completes coordination between all applicable parties for all air export shipments for our customers; ensures timely bookings with airline on customer behalf
• Prepares export documentation, including entry into Logis Air, in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill and any other documents required by the customer
• Compliant filing of AES (automated electronic system) export customs
• Responsible for timely completion of export documents and coordinate with both customer and/or warehouse for timely delivery of cargo
• Communicates regularly with customer in regards to customer’s shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates
• Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.
• Ensure customer profiles are accurate and updated

Skills / Requirements

• Must have previous air export experience in a logistics/freight forwarding industry
• Exceptional customer service skills
• Detail oriented and strong follow-up skills
• Proficient with Microsoft office (Word, Excel, Outlook)
• Logis Air / Cargo Wise systems knowledge is a plus

We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility