Geodis, USA

Air Export Operations Supervisor – Springfield Gardens – USA

Job Overview

Primary Duties

  • Manage daily exception reports including Job Profit Forwarding and Shipment Profile report
  • Oversees workflow management and monitors team productivity
  • Able to provide customers with status on shipments by using CargoWise and destination systems
  • Audits documents for export compliance information and obtains missing information from customer
  • Coordinate activities with the warehouse staff to ensure customer expectations are met
  • Provide support with other miscellaneous projects throughout the branch
  • Assists in the enforcement of OHL air export policies and procedures
  • Assists with ensuring compliance with the TSA Indirect Air Carrier Standard Security Program (IACSSP) for the station
  • Monitors and manages clients’ shipments until completion while keeping clients apprised of all related activity
  • Reviews daily reports to eliminate potential errors
  • Able to provide market competitive rate quotes upon request
  • Addresses employee performance and other personnel standards
  • Offers support to other stations as needed
  • Assists others in their duties with all Air Export accounts

Essential Skills

  • Ability to successfully pass a TSA Security Threat Assessment (STA) background check
  • Ability to successfully pass the TSA Indirect Air Carrier Training Program
  • Ability to write reports, business correspondence and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers,
  • clients, customers and the general public
  • Ability to function efficiently in a high stress environment
  • Able to identify opportunities for improvement, suggest such opportunity to management and develop the procedure necessary to implement
  • Ability to multitask


  • Minimum 4 years relevant experience and/or training; or an equivalent combination of education and experience
  • Minimum 2 years experience in a supervisory capacity
  • Minimum 2 years experience with export compliance and a thorough understanding of TSA requirements and regulations
  • DG Certification required
  • Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint

More Information

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