Geodis, USA

Account Representative (Ocean Import) – South San Francisco – USA

Job Overview


The Account Representative -Ocean Import is responsible for coordinating and executing shipments to ensure adequate service levels of clients are met. This position supports the company’s day to day functions and is the direct liaison for assigned shipments.

Job Duties

  • Receives and edits import orders
  • Prepares all necessary documents such as commercial invoices, export declarations, certificate of origin, letters of credit
  • Prepares international export documents timely and accurately according to custom’s and customer’s requirements.
  • Arranges shipments through shipper’s contracted carriers
  • Reviews pertinent domestic and foreign trade regulations
  • Communicates with vendors, government agencies, customer
  • Coordinates with Customer Service Representatives to ensure customer satisfaction is met
  • Maintains SOP manual of international export requirements for each customer and updates as necessary
  • Maintains organized files monthly by customer for all international shipments
  • Provides clerical support including:  sorting of faxes and documents and distribution of those documents to team members
  • Other duties as required and assigned by supervisor


  • High school diploma or GED (General Education Diploma) equivalency
  • Minimum 3 years experience in exportation of goods or an equivalent combination of both education and experience.
  • Knowledge of  Letters of Credit preferred
  • Knowledge of the movement of freight via  ocean
  • PC literate with experience with Microsoft Outlook, Work, Access and Excel
  • Ability to read and interpret documents
  • Excellent verbal and written communication skills required
  • Ability to multi task
  • Mathematical skills essential to ensure accuracy in pricing


While performing the duties of this job, the employee frequently is required to sit, reach with hands and arms, and talk.  The employee is regularly required to use hands to finger, handle, or feel.  The employee must occasionally lift and/or move up to 15 pounds.  The employee is regularly exposed to ambient lighting and temperate climate conditions.

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