Job Overview

  • Salary offer ▵ £40,000 p/a

Objectives of this Role

  • Act as the main point of contact in all matters relating to client concerns and needs
  • Build and strengthen client relationships to achieve long-term partnerships
  • Maintain accurate client records, keeping track of any contract updates and renewals
  • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
  • Work with the operations team in gathering quotes to offer a superior service to customers.
  • Generate leads and win new business using different platforms.
  • Hit your monthly growth targets.
  • You will network your key clients, ensuring no opportunities for new business are missed.
  • Ensure the CRM is up to date with all sales activity.
  • Provide excellent customer service throughout the sales process.
  • Produce sales reports to demonstrate activity.

Daily and Weekly Responsibilities

  • Take enquiries and requests from customers and address their needs
  • Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
  • Generate progress reports to give to clients and superiors within the organization
  • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Skills and Qualifications

  • Ability to multitask and juggle several responsibilities simultaneously
  • Strong written and verbal communication skills
  • Good attention to detail and organizational skills

Benefits

  • Up to £40k basic salary
  • Private Medical Insurance
  • Competitive commission structure. OTE £88,000

More Information

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HD Group

Complete freight forwarding and fulfilment solutions