Develop new business opportunities through research, prospecting and qualifying new opportunities. This will include customer visits & developing relationships within the defined geographical area or market.
Increase market share within assigned territory and achieve assigned financial budget for volume, revenue and profit.
Prepare and present proposals, make recommendations for new services, extensions, or enhancements and overcome objections to closure.
Handle sales leads from international offices. Send sales leads to overseas offices as appropriate.
Successfully close new business and onboard new clients.
Expected to meet Sales Targets assigned by management.
Maintain & develop existing accounts
Increase market share within existing customer base.
Maintain contact with all clients to ensure high levels of client satisfaction. Resolve sales or delivery issues.
Work with customers on service proposals, rate quotations, air/ocean transportation schedules for new destinations. Manage ad hoc pricing requests.
Recommend and offer solutions for customer needs regarding export regulations, methods of loading, crating, handling freight and special equipment availability. Ensure full understanding of such requirements and service offering.
Coordinate and liaise with YLA branch operations and customers:
May coordinate shipments with shippers, operations, trucker and carriers, on behalf of the
Coordinate with the credit department to establish lines of credit for new accounts and
negotiate letters of credit.
Provide reports on rates, use of carriers, major operational problems.
May assist, communicate and follow-up with other U.S. and foreign offices regarding targeted or joint customers.
Proactively establish and maintain effective working team relationships with all branch operations departments.
Participates and contributes to the development of educational programs offered to clients.
Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities.
Participate in local business activities and events to gain networking opportunities and to expose the local market to the Yusen brand and value proposition.
Education & Experience
Bachelor’s degree in related logistics field plus five or more years’ related experience in freight forwarding, International Operations, logistics, or equivalent combination of education and experience.
High level of organizational and time management skills
Strong customer interaction – customer centric
Outstanding interpersonal skills
Persuasive and influential
Yusen offers a generous Employee Benefits Package including
Medical, Dental, and Vision beginning the 1st of the month following start date
401k with a company match
Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more.