Customer Service Administrator – Wolverhampton – UK

!!!!Exciting opportunity to join a growing company!!!!

(Office based walking distance to Bentley Bridge Wolverhampton)

Duties

Confirming scheduled routes for the week, this includes:

• Calling customers and informing them of dates and times the delivery/deliveries are scheduled to go out
• Confirming addresses and contact numbers and updating on the system
• Answering calls from suppliers or customers and dealing with queries in a timely and professional manner
• Keeping up to-date with all emails, dealing with any queries or questions promtly
• Checking through order flags on the system and ensuring all flags are attended to and resolved
• Ensuring all paperwork is organised within the office
• You will also be expected to carry out any adhoc duties if needed by your Customer Service Manager

You MUST be

• A team player
• Calm, can do attitude
• Able to work under pressure
• Ability to work in a fast paced environment
• Must be able to think on your feet
• Clear communication
• Attention to detail

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Must be able to work the following hours/shifts:

Monday 7am to 1pm

Tuesday 7am to 1pm

Wednesday 7am to 1pm

Thursday 12pm to 7pm

Friday 12pm to 7pm

Saturday 8am to 4pm

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Must have previous experience in a Customer Services environment.

Expected start date: 26/07/2021

Job Types: Full-time, Part-time, Contract

Salary: £15,000.00-£20,000.00 per year

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Work remotely

• No