Key Responsibilities and Accountabilities: • You will obtain all the required to obtain documentation, information from the Warehouse Keeper, Owner of the goods and or the Exporter Prior to the movement starting • Be responsible for the accurate preparation, completion, Emcs Export & Import documentation via third party bespoke software or Government Portal • Communicating / Emailing the various documentation to Clients, Warehouse Keepers, Hauliers, Agents • Prepare and complete all data input accurate information within our operating system ‘Datafreight. Net’, • Accurately calculate Invoice Sales, within on our operating system ‘Datafreight. Net’, • Develop and maintain strong working relationships with Clients, Warehouse Terminal personnel, • Assist the Manager – Revenue & Customs / Director, Newport in the training and support of new Employees in the role of Logistics Coordinator, • The prompt communication of problems, in particular emergency situations in accordance with established Emergency Response Procedures, • Attend both offsite & onsite training courses arranged by the company to build up you own knowledge and experience. • This will often involve you working out-of-office hours, evenings, and weekends as per our department rota system or directed by the department Manager / Director, • Updating & invoicing jobs to clients • Ensuring our operating system ‘Datafreight. Net’ is updated in a timely manner • Completing customer care responses within the required timescale • Ability to work to strict timescales in a fast-paced environment. • Dealing with any internal & external account queries General Responsibilities: • To maintain good and effective working relationships with the Manager – Revenue & Customs / Director, Newport , members of the local office staff team, members of the Newport 24-hour Emcs support team & work colleagues at other offices, • Take reasonable care of your own health, safety and well-being, that of your work colleagues and other personnel who may be affected by your actions or omissions, • Be responsible for promptly reporting accidents, ‘near miss’ incidents, dangerous occurrences and unsafe working practices to the Director as per established Company health and safety procedures, • Communication of any updated local information received to the Manager – Revenue & Customs / Director, Newport . • Undertake any other reasonable duties as and when requested by your Manager – Revenue & Customs / Director, Newport . 3 Skills, Qualifications, Experience: You will only be considered to be a Logistics Coordinator either – 1. After having served a minimum of one full year in the industry in an equivalent position, or after having proved your competency as a Logistics Coordinator with the Company. The job holder should have either experience, understanding or qualification in the following – • Be highly self-motivated, able to work independently and within a close-knit operational team, • Have excellent interpersonal and communication skills, • Be able to demonstrate a meticulous attention to detail, • Be self-disciplined, reliable, and capable of working to set time frames, often out-of-office hours. Key challenges and Targets: • Absolute reliability to complete all documentation to the highest possible standard, unattended and unsupervised. • To think rationally and act promptly when faced with unexpected problems which require urgent attention, • As you to grow in experience to continue your education by taking part in Hmrc or third party training studies / Course, • To take every opportunity to learn as much as possible about different types of HMRC Procedures & comply with latest HMRC Procedures in relation to Emcs & Export, • To develop a good understanding of all contacts in the commercial chain. Working Relationships: Internal: Manager – Revenue & Customs / Director, Newport, Logistics Team members, Assistant Manager, Senior Ships Agents & Trainee Ships Agents. External: Clients, Warehouse Keepers, Ship’s Masters and crew, port authority and terminal staff, other port service providers.
